FAQ | Heat&Glo Pros

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Heat&Glo Pros - Frequently Asked Questions (FAQ) At Heat&Glo Pros, we understand that homeowners have questions about chimney, fireplace, air duct, and dryer vent maintenance. To help you make informed decisions, we’ve compiled a list of the most frequently asked questions about our services.
1. How often should I have my chimney cleaned?

The National Fire Protection Association (NFPA) recommends having your chimney inspected at least once a year. If you use your fireplace regularly, especially during the winter months, it’s best to have a professional chimney sweep service at least once a year to prevent creosote buildup and fire hazards.
What are the signs that my chimney needs repairs?

Some common signs that your chimney may need repair include: - Cracked or missing bricks and mortar - White staining (efflorescence) on the exterior - A strong odor coming from the fireplace - Water leaks or dampness inside your home - Difficulty starting or maintaining a fire If you notice any of these signs, schedule a chimney inspection immediately.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
What happens if I don’t clean my chimney?

Neglecting chimney cleaning can lead to creosote buildup, which is highly flammable and increases the risk of chimney fires. Additionally, a clogged chimney can cause poor ventilation, leading to carbon monoxide buildup inside your home. Regular chimney cleaning ensures your fireplace remains safe and efficient.
Why does my fireplace smell bad?

A strong odor from your fireplace can be caused by creosote buildup, moisture, or animal nests inside your chimney. A professional chimney sweep can remove these obstructions and improve air circulation to eliminate unpleasant smells.
What’s the best way to maintain my fireplace?

To keep your fireplace in top condition: - Have it professionally cleaned once a year - Burn only seasoned hardwood - Remove ashes regularly - Check for cracks in the firebox or chimney structure Proper maintenance extends the lifespan of your fireplace and ensures safe operation.